Topics for: Conversational agents anthropomorphism and users’ privacy concerns: A systematic literature review

Explore the design problem: How human-like should a chatbot be? Discuss the point where making a CA too human-like starts to cause privacy anxiety or makes users feel uncomfortable (the "uncanny valley"), prompting them to limit what they say.

Focus on the link between a CA's friendly personality and a user's privacy concerns. Discuss how the illusion of a "private chat" with a human-like agent leads users to ignore the fact that the company behind the chatbot is collecting and storing their data.

Discuss how making a chatbot seem friendly or human-like (anthropomorphism) can trick users into sharing too much personal information. Why do we trust something that acts human, and what are the privacy risks when we forget it's just a computer program?